Terms of Service

1. Acceptance of Terms

By accessing or using Compyle ("the Service"), operated by Compyle Pty Ltd ("we", "us", "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Service.

These Terms constitute a legally binding agreement between you and Compyle Pty Ltd, a company incorporated in Victoria, Australia. Your use of the Service is also subject to our Privacy Policy and Acceptable Use Policy, which are incorporated by reference.

We reserve the right to modify these Terms at any time. Material changes will be notified via email or prominent notice on the Service at least 30 days before taking effect. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

2. Description of Service

Compyle is an AI-powered career platform that provides:

• Resume generation: Tailored resumes created from your professional profile and job descriptions
• Cover letter generation: Customised cover letters matched to specific job applications
• Application assistance: Job description analysis, ATS optimisation, hallucination detection, and application tracking
• Profile management: Centralised storage of education, work experience, projects, skills, and certifications
• Document management: Upload, storage, and retrieval of supporting documents

The Service uses artificial intelligence models provided by third-party providers (including but not limited to OpenAI and Anthropic). AI-generated content is provided as a starting point and must be reviewed and verified by you before submission to any employer.

3. Account Registration

3.1 Eligibility

You must be at least 16 years of age to create an account and use the Service. By registering, you represent and warrant that you meet this age requirement.

3.2 Account Information

• You must provide accurate, current, and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activity that occurs under your account
• You must notify us immediately of any unauthorised use of your account

3.3 One Account Per Person

Each individual may maintain only one (1) account. Duplicate accounts will be merged or terminated at our discretion. Creating multiple accounts to circumvent quotas or restrictions is strictly prohibited and may result in immediate termination.

4. Bring Your Own Key (BYOK) Model

Compyle operates on a BYOK model. You supply your own API keys for third-party AI services (such as OpenAI, Anthropic, or Google). This means:

• Your keys, your costs: You are solely responsible for all costs incurred through your API keys, including token usage, API calls, and any overage charges imposed by the third-party provider
• No responsibility for third-party availability: We do not guarantee the availability, performance, or pricing of any third-party AI service. Service outages, rate limits, or pricing changes by third-party providers are beyond our control
• Key security: You are responsible for keeping your API keys secure. We store your keys in our database but never log their contents. You may revoke and replace your keys at any time through the Settings page
• No resale or sharing: You must not share, resell, or provide your API keys to any third party through the Service

To the maximum extent permitted by law, we accept no liability for any charges, damages, or losses arising from your use of third-party AI services through the BYOK feature.

5. Intellectual Property

5.1 Your Content

You retain full ownership of all content you create, upload, or generate through the Service, including but not limited to:

• Professional profiles and personal information
• Uploaded documents (resumes, cover letters, transcripts)
• Job descriptions you submit for analysis

By using the Service, you grant us a limited, non-exclusive licence to process your content solely for the purpose of providing and improving the Service. This licence terminates when you delete your account.

5.2 Generated Content

Content generated by the Service (tailored resumes, cover letters, ATS scores, and analysis) is provided to you under a perpetual, irrevocable licence. You may use, modify, distribute, and submit generated content to any employer or third party without restriction.

5.3 Our Intellectual Property

The Service itself - including its software, algorithms, user interface, design, branding, templates, and documentation - is owned by Compyle Pty Ltd and protected by Australian and international intellectual property laws. You must not:

• Copy, modify, or distribute any part of the Service
• Reverse engineer, decompile, or attempt to extract the source code of the Service
• Use our branding, logos, or trademarks without prior written consent
• Create derivative works based on the Service

6. Acceptable Use

You agree not to use the Service to:

• Generate content that is fraudulent, misleading, or materially inaccurate for the purpose of deceiving an employer
• Violate any applicable law, regulation, or third-party rights
• Attempt to gain unauthorised access to the Service, other accounts, or connected systems
• Use automated tools (bots, scrapers, crawlers) to access or interact with the Service
• Reverse engineer, decompile, or disassemble any component of the Service
• Interfere with or disrupt the Service, servers, or networks
• Transmit malware, viruses, or other harmful code
• Circumvent or attempt to circumvent quota limits, rate limits, or other restrictions
• Resell, sublicense, or provide the Service to third parties
• Use the Service for any purpose that violates Australian Consumer Law or other applicable legislation

Violation of this section may result in immediate suspension or termination of your account without notice.

7. AI-Generated Content Disclaimer

The Service uses large language models (LLMs) to generate career documents and analysis. You acknowledge and agree that:

• AI limitations: AI-generated content may contain inaccuracies, omissions, hallucinations, or biased information. No AI system is error-free. AI models may generate plausible-sounding but factually incorrect claims, dates, metrics, or qualifications
• Sole user responsibility: You are solely and exclusively responsible for reviewing, verifying, and editing ALL AI-generated content before submitting it to any employer, recruiter, educational institution, or third party. This includes verifying all facts, dates, qualifications, metrics, company names, job titles, and technical claims
• No guarantee of accuracy: We do not warrant the accuracy, completeness, or reliability of any AI-generated content. We expressly disclaim any and all liability for any loss, damage, or harm arising from your use of or submission of AI-generated content
• No professional advice: The Service does not constitute legal, career, or professional advice. Generated content is provided as a starting point only
• Hallucination guardrails are best-effort: The Service includes hallucination detection features as best-effort tools, not guarantees. These features may fail to detect all inaccuracies, hallucinations, or fabricated claims. You must independently verify all claims, dates, qualifications, metrics, and facts in generated content before submission
• Indemnification for AI content: You agree to indemnify, defend, and hold harmless Compyle Pty Ltd from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from your submission of AI-generated content to any third party, including but not limited to claims of misrepresentation, fraud, or inaccuracy in submitted application materials

To the maximum extent permitted by law, we expressly disclaim any and all liability for any consequences arising from your submission of AI-generated content to employers, recruiters, educational institutions, or third parties. You assume all risks associated with the use of AI-generated content.

8. Payment Terms

8.1 Subscription Plans

The Service offers the following subscription tiers:

• Free: Limited features and monthly application quota (10 applications/month)
• Pro ($19/month): Enhanced features and higher quota (50 applications/month)
• Premium ($49/month): Full features with maximum quota (999 applications/month)
• Student Pass ($49 one-time): One-time payment granting 90 days of unlimited Premium features. Requires student verification for activation. Not a subscription — no recurring charges.

8.2 Billing and Payment

• All payments are processed through Stripe, our third-party payment processor
• By subscribing, you authorise us to charge your payment method on a recurring basis
• All prices are in US Dollars (USD) unless otherwise stated

8.3 Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled. You may cancel your subscription at any time through the Settings page. Cancellation takes effect at the end of the current billing period; you will retain access to paid features until that date.

8.4 Refunds

To the extent permitted by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)), refunds may be available where services are not provided as described. If you believe you are entitled to a refund, contact us at billing@compyleapp.com. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the ACL that cannot be excluded, restricted, or modified by agreement.

9. Limitation of Liability

To the maximum extent permitted by law, including the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)):

• The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied
• We do not warrant that the Service will be uninterrupted, error-free, or secure
• We do not warrant the accuracy or reliability of any content generated through the Service
• Our total aggregate liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded under the Australian Consumer Law
• Breach of any consumer guarantee that applies under the ACL

If the Service fails to comply with a consumer guarantee under the ACL, you may be entitled to a remedy as provided under that Act, including the right to cancel the service and obtain a refund, or to receive compensation for the difference between the value of the services provided and the price paid.

10. Indemnification

You agree to indemnify, defend, and hold harmless Compyle Pty Ltd, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use of the Service
• Your violation of these Terms
• Your violation of any applicable law or third-party rights
• Any content you submit, generate, or distribute through the Service
• Any misrepresentation in your account information or professional profile

This indemnification obligation survives termination of your account and these Terms.

11. Termination

11.1 Termination by You

You may delete your account at any time through the Settings page. Upon deletion:

• Your access to the Service will cease immediately
• All personal data will be deleted in accordance with our Privacy Policy
• Active subscriptions will be cancelled and refunded on a pro-rata basis for the unused portion of the billing period

11.2 Termination by Us

We may suspend or terminate your account without prior notice if:

• You breach any provision of these Terms
• You engage in conduct that we reasonably believe is harmful to the Service, other users, or our business
• We are required to do so by law or regulatory authority
• Your account has been inactive for more than 12 months

11.3 Effect of Termination

Upon termination, all licences granted to you under these Terms will cease immediately. Sections 5 (Intellectual Property), 9 (Limitation of Liability), and 10 (Indemnification) will survive termination.

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia, and the Commonwealth of Australia. You irrevocably submit to the exclusive jurisdiction of the courts of Victoria and the Federal Court of Australia.

12.2 Mediation

Before commencing any litigation, the parties agree to attempt to resolve any dispute arising out of or relating to these Terms through good-faith mediation administered by the Resolution Institute (or its successor body) in Melbourne, Victoria. The costs of mediation shall be shared equally unless otherwise agreed.

12.3 Litigation

If mediation is unsuccessful within 60 days, either party may commence proceedings in the courts of Victoria or the Federal Court of Australia. Nothing in this section prevents a party from seeking urgent injunctive or interlocutory relief from a court of competent jurisdiction.

12.4 Australian Consumer Law

Nothing in this section limits your rights under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) to bring proceedings in a court of competent jurisdiction.

13. Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes:

• We will notify you via email at the address associated with your account
• We will display a prominent notice on the Service
• The updated Terms will take effect 30 days after notification, or immediately if required by law

Your continued use of the Service after the effective date of any changes constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service and delete your account.

14. Contact

For questions about these Terms of Service:

• Email: legal@compyleapp.com
• Post: Compyle Pty Ltd, Melbourne, VIC 3000, Australia